Terms and Conditions

Welcome to wholesale.occursnaturally.com, the exclusive wholesale platform for On7 products, owned and operated by Occurs Naturally LLC (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access and use of this Site and any transactions you engage in as a wholesale customer.
By registering for a wholesale account, placing an order, or using this Site, you agree to be bound by these Terms. If you do not agree, do not access or use this Site.

1. Eligibility

To purchase from our wholesale site, you must be a licensed retailer, distributor, or business entity with a valid resale certificate or tax ID. We reserve the right to approve or deny wholesale applications at our sole discretion. While filling out the wholesale application, it is necessary to attach a business license PDF file or Screenshot so we can verify your business. 

2. Wholesale Account Registration

All customers must register for a wholesale account. You agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials.

3. Minimum Order Requirements

Minimum order quantities and case sizes may apply and are subject to change without notice. Orders below the minimum threshold may not be accepted or may incur a handling fee. Wholesale customers are required to make at least a $300 purchase in each order. The order value below this amount will not be processed. 

4. Pricing and Payment

All prices are listed in U.S. Dollars and are exclusive of taxes, shipping, and handling unless otherwise stated. Prices are subject to change without notice. Accepted payment methods include ACH,or credit card via the online website transaction. Orders will not ship until payment is received.

5. Shipping and Delivery

Shipping costs are calculated at checkout or invoiced separately, depending on fulfillment terms. Orders are processed within 2–5 business days unless otherwise stated. Title and risk of loss pass to you upon delivery to the carrier. We are not responsible for shipping delays caused by carriers or circumstances beyond our control.

We currently provide shipping services via UPS at the following rates:

  • UPS 2-Day
  • UPS 3-Day
  • UPS Ground

Additionally, we offer free ground shipping on wholesale orders over $1000.

6. Returns, Refunds & Damages

All wholesale sales are final. We do not accept returns unless the product is defective or damaged upon receipt. Claims for damaged or missing items must be reported within 3 business days of delivery with photo documentation. Approved claims will be credited or replaced at our discretion.

7. Use of Products

You agree to sell On7 products as-is, without tampering, re-labeling, or altering the contents or branding. Violation of this policy may result in account termination.

8. Marketing & Brand Representation

You may use official On7 product photos and descriptions for resale and promotion only. You may not create unauthorized branding or misleading product claims. All brand assets remain the intellectual property of Occurs Naturally LLC.

9. Taxes & Legal Compliance

You are responsible for collecting and remitting all applicable taxes related to the resale of products. You agree to comply with all federal, state, and local laws and regulations, including those governing the sale of dietary supplements, hemp-derived ingredients, Kratom, and similar compounds.

10. Limitation of Liability

To the fullest extent permitted by law, Occurs Naturally LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or purchase of products. Our total liability shall not exceed the amount you paid for the specific order at issue.

11. Termination

We reserve the right to suspend or terminate your account or access to the Site at any time, with or without notice, for any reason, including violation of these Terms.

12. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles. Any disputes shall be resolved in the state or federal courts located in San Joaquin County, California.

13. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

14. FDA Disclosure & Kratom Warning

These statements and products presented on this website have not been evaluated by the Food and Drug Administration (FDA). The products mentioned are not intended to diagnose, prevent, treat, or cure any diseases or health conditions. All information on this website is provided solely as the opinions of its respective authors, who do not claim to be medical professionals offering medical advice. Occurs Naturally LLC, its owners, and employees are not responsible for the accuracy, misuse, or misinterpretation of any information on this site. By purchasing our products, you confirm that you are aware of and in compliance with your local, county, state, and federal regulations. You must be 21 years or older to purchase kratom. Products are not intended for internal use. The FDA has not approved kratom as a dietary supplement. We do not ship kratom products to the following banned states, counties, and cities in the U.S. States: Alabama, Arkansas, Indiana, Rhode Island, Tennessee, Vermont, Wisconsin, Counties/Cities: Sarasota County (FL), Union County (MS), Denver (CO), San Diego (CA)

15. Contact

Occurs Naturally LLC
Email: support@occursnaturally.com
Phone: (669) 236-6777
Website: https://wholesale.occursnaturally.com